Argo Nash

2021-05-18

Definitely the best rug cleaning service in Louisville and all around Kentucky. My cats had stained my recently bought oriental rug, but luckily, I found Khazai on google and asked them for help with my area rug. Sophia is a super nice lady, she explained each step of the oriental rug cleaning process for me in detail and the expert staff restored my rug to their fresh new look!

Hunter Galvin

2021-04-11

We walked in on a whim without any measurements and little information but after a brief description were pointed in the right direction. Very helpful and knowledgeable staff that listened to everything we had to say and ultimately offered a perfect opinion. Also thought it was great we were able to give multiple rugs a try and choose from a selection after taking them home with us. Highly recommend

Joyce Wright

2021-03-30

An excellent experience! Sophie listened intently while we described our needs, then showed us several different rugs that would compliment our color scheme. She was very knowledgeable about color matching and sizing as well as care or the rugs. Later the same day, Sophie and her team brought our top two rug choices to our home, moved furniture, and showed us the rugs in our space. Our home was being renovated so she offered to save the rug for us until the renovation was complete. When it was done, Sophie and her team delivered the rug, moving the furniture again. She surprised us by bringing other rugs she thought might work in our home. Exceptional and unexpected service! Her customer service went even further when she cleaned a silk rug for us at no charge! It is now as beautiful as when it was purchased. We will definitely make future purchases at Khazai Rug Outlet!

Rosspro

2021-03-26

The owner Sophia helped us personally, showing us what rugs they had to offer. She was so nice! She had a very welcoming demeanor and aura about her that made you feel comfortable as a customer. She was self depricating, she was funny and most importantly so helpful. She assisted us in finding the perfect rug for our living room and I'd highly recommend exploring what they have to offer and making your future rug purchase from them. 5⭐!

Matthew Black

2021-02-01

Very personalized experience! Knowledgeable and friendly. We showed up 30 minutes before close and were shown 15-20 quality, beautiful, hand made rugs with our preferred size and color palette. Took our favorite three home to see them in our living space. Seamless buying experience with excellent prices and value. Looking forward to additional purchases and top notch care for our new investment!